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Safety recall · 23V778000

Structure Blue Bird recall

Blue Bird Body Company reported this recall to NHTSA on November 20, 2023. It covers about 6,124 vehicles across 11 model years listed below. The repair is free.

Campaign
23V778000
Reported
Nov 20, 2023
Vehicles
6,124
Area
Body, doors & structure

The problem

Blue Bird Body Company (Blue Bird) is recalling certain 2014-2024 All American school buses equipped with 39" High Back seat restraining barriers. The bolts securing the restraining barriers to the floor may separate when fully loaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 222, "School Bus Passenger Seating and Crash Protection."

The risk

An unsecured seat restraining barrier may not properly restrain an occupant during a crash, increasing their risk of injury.

The fix

Dealers will install a longer bolt with rectangular washer and nut, free of charge. Owner notification letters are expected to be mailed January 16, 2024. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R23CU-SB. This recall is an expansion of recall number 23V-777.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V778000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 23V778000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Blue Bird Body Company's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 23V778000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 23V778000 announced?

Blue Bird Body Company reported it to NHTSA on November 20, 2023. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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