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Safety recall · 23V785000

Seat belts: anchorage Cadillac recall

General Motors reported this recall to NHTSA on November 22, 2023. It covers about 43 vehicles across 2 model years listed below. The repair is free.

Campaign
23V785000
Reported
Nov 22, 2023
Vehicles
43
Area
Seats & seat belts

The problem

General Motors, LLC (GM) is recalling certain 2023-2024 LYRIQ vehicles. The bracket that anchors the left-rear and center-rear seat belts may have been improperly welded to the seat frame.

The risk

An improperly welded seat belt bracket may not restrain an occupant as intended, increasing their risk of injury during a crash.

The fix

Owners are advised not to use the left-rear and center-rear seating positions until the recall repair is completed. Dealers will replace the rear seat cushion frame, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232425220.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Cadillac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V785000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2023 Cadillac Lyriq248B
2024 Cadillac Lyriq1207F

Questions

Is the 23V785000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. General Motors's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 23V785000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 23V785000 announced?

General Motors reported it to NHTSA on November 22, 2023. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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