The problem
Volvo Trucks North America (Volvo Trucks) is recalling certain 2023-2024 VN vehicles. The engine may not return to idle within 2 seconds if the accelerator pedal position sensor becomes disconnected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 124, "Accelerator Control Systems."
The risk
An engine that does not return to idle quickly enough can cause a loss of vehicle control, increasing the risk of a crash.
The fix
Volvo Trucks will replace the throttle pedal and update the vehicle software, free of charge. Owner letters were mailed February 27, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks number for this recall is RVXX2313.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V793000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.