The problem
Forest River, Inc. (Forest River) is recalling certain 2023-2024 Coachmen Concord CNC321DSF motorhomes. The air suspension air line may be incorrectly installed near the exhaust, which can cause a sudden loss of rear suspension.
The risk
A loss of suspension can cause a loss of vehicle control and increase the risk of a crash.
The fix
Dealers will re-route the air lines and 12-volt wiring away from the vehicle exhaust, free of charge. Owner notification letters were mailed January 4, 2024. Owners may contact Forest River Customer Service at 1-574-825-8602. Forest River's number for this recall is 210-1714.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Coachmen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V850000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.