Kia Engine Recall 23V877000 (80K Vehicles)

The problem

Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles. An engine compartment fire can occur while driving.

The risk

A fire increases the risk of injury.

The fix

Dealers will install Knock Sensor Detection System (KSDS) software and replace the engine as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC291.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Kia dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 23V877000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2011 Kia Sorento	1,520	8	F

Vehicle

Complaints

Recalls

Grade

2011 Kia Sorento

1,520

Questions

Is the 23V877000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Kia America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 23V877000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 23V877000 announced?

Kia America reported it to NHTSA on December 21, 2023. Owners are usually notified by mail within about two months.

Engine Kia recall