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Safety recall · 24V010000

Electrical system: software Volvo recall

Over-the-air fix

Volvo Car USA reported this recall to NHTSA on January 10, 2024. It covers about 17,409 vehicles across 1 model year listed below. The repair is free.

Campaign
24V010000
Reported
Jan 10, 2024
Vehicles
17,409
Area
Electrical system

The problem

Volvo Car USA, LLC (Volvo Car) is recalling certain 2024 XC40 vehicles. A diagnostic error in the Central Electronic Module (CEM) software may cause the left rear turn signal indicator to not function.

The risk

A nonfunctioning exterior turn signal may not notify other drivers of a turning vehicle, increasing the risk of a crash.

The fix

The CEM software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 16, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10256.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V010000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2024 Volvo XC4004F

Questions

Is the 24V010000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Volvo Car USA's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 24V010000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 24V010000 announced?

Volvo Car USA reported it to NHTSA on January 10, 2024. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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