The problem
PACCAR Incorporated (PACCAR) is recalling certain 2022-2024 Peterbilt 535, 536, 537, 548, and Kenworth T180, T280, T380, T480 trucks. The glass lock ring on the cab mirror assembly may not be fully seated, allowing the mirror glass to detach.
The risk
A detached mirror glass can reduce driver visibility, increasing the risk of a crash.
The fix
Dealers will inspect the mirror glass lock ring and repair it as necessary, free of charge. Owner letters were mailed February 23, 2024. Owners may contact Kenworth customer service at 1-425-828-5888 and/or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWA and 24PBA.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth, Peterbilt dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V017000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.