The problem
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2024 Corterra fifth wheels. The certification labels may have missing or incorrect tire size information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
The risk
Incorrect tire information could result in the wrong tires being installed on the vehicle, increasing the risk of a crash.
The fix
Heartland will send out replacement certification labels, free of charge. Owner notification letters were mailed February 22, 2024. Owners may contact Heartland customer service at 1-877-262-8032.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Heartland dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V018000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.