The problem
Forest River, Inc. (Forest River) is recalling certain 2023-2024 Coachmen Prism Class C motorhomes. The furnace may overheat and cause a crack in the burn chamber, which can allow carbon monoxide to enter the cabin.
The risk
Carbon monoxide inside the passenger cabin increases the risk of injury or death.
The fix
Dealers will install the correct cold air return grill as necessary, free of charge. Owner notification letters were mailed February 15, 2024. Owners may contact Forest River Customer Service at 1-574-825-8602. Forest River's number for this recall is 215-1733.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Coachmen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V050000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.