The problem
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Western Star 49X and 2025 Freightliner Cascadia vehicles. The Electronic Stability Control (ESC) software has incorrect axle spacing parameters. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 136, "Electronic Stability Control Systems on Heavy Vehicles."
The risk
Incorrect parameters can decrease vehicle stability or braking performance, increasing the risk of crash.
The fix
Dealers will update the ESC software, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL993.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner, Western Star dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V058000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.