Mci Wheelchair Lift / Ramp Recall 24V073000 (2,114 Vehicles)

The problem

Motor Coach Industries (MCI) is recalling certain 2014-2018 D4000, 2013-2019 D4005, 2013-2023 D4500, 2013-2020 D4505, and 2021-2024 D45CRT coaches equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

The risk

Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

The fix

MCI will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact MCI customer service at 1-800-241-2947.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Mci dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V073000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2014 Mci D4000	0	4	C
2015 Mci D4000	0	5	C
2016 Mci D4000	0	3	B
2017 Mci D4000	0	2	A
2018 Mci D4000	0	4	C
2013 Mci D4005	0	5	C
2014 Mci D4005	0	5	C
2015 Mci D4005	0	6	D
2016 Mci D4005	0	4	C
2017 Mci D4005	0	4	C
2018 Mci D4005	0	5	C
2019 Mci D4005	0	5	D
2013 Mci D4500	0	5	B
2014 Mci D4500	0	8	C
2015 Mci D4500	0	9	C
2016 Mci D4500	0	5	B
2017 Mci D4500	0	5	B
2018 Mci D4500	0	7	C
2019 Mci D4500	0	8	D
2020 Mci D4500	0	8	D
2021 Mci D4500	0	2	A
2022 Mci D4500	0	2	B
2023 Mci D4500	0	1	A
2013 Mci D4505	0	6	C
2014 Mci D4505	0	7	C
2015 Mci D4505	0	8	C
2016 Mci D4505	0	4	B
2017 Mci D4505	1	5	B
2018 Mci D4505	0	7	C
2019 Mci D4505	0	8	D
2020 Mci D4505	0	7	D
2021 Mci D45CRTLE	0	4	C
2022 Mci D45CRTLE	0	3	C
2023 Mci D45CRTLE	0	2	C
2024 Mci D45CRTLE	0	2	C

Vehicle

Complaints

Recalls

Grade

Questions

Is the 24V073000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Motor Coach Industries's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 24V073000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 24V073000 announced?

Motor Coach Industries reported it to NHTSA on February 7, 2024. Owners are usually notified by mail within about two months.

Equipment adaptive / mobility: wheelchair lift / ramp Mci recall