The problem
Navistar, Inc. (Navistar) is recalling certain 2024 International HX, LT, RH and 2024-2025 International HV, MV trucks and 2024 IC Bus CE commercial buses. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
The risk
A loss of steering control increases the risk of a crash.
The fix
Dealers will inspect and replace the defective gears, free of charge. Owner notification letters were mailed September 30, 2024. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 24503.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized IC Bus, International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V088000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.