The problem
Foretravel, Inc. (Foretravel) is recalling certain 2023 Realm FS605 and Realm Presidential FS605P vehicles. The steering gear may have foreign material inside the gear that could build pressure within the system, resulting in a loss of power steering assist.
The risk
A sudden loss of power steering assist can increase the risk of a crash.
The fix
Foretravel will work with the chassis manufacturer, Shyft Group to replace the steering gears, free of charge. Owner notification letters were mailed March 12, 2024. Owners may contact Foretravel customer service at 1-800-955-6226.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Foretravel dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V101000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.