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Safety recall · 24V122000

Service brakes Mack recall

Mack Trucks reported this recall to NHTSA on February 19, 2024. It covers about 10 vehicles across 3 model years listed below. The repair is free.

Campaign
24V122000
Reported
Feb 19, 2024
Vehicles
10
Area
Brakes

The problem

Mack Trucks, Inc. (Mack) is recalling certain 2022-2024 Granite vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

The risk

Insufficient air volume can reduce braking performance and increase the risk of a crash.

The fix

Dealers will add additional air tank volume, free of charge. Owner notification letters were mailed March 14, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0458.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V122000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 24V122000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Mack Trucks's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 24V122000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 24V122000 announced?

Mack Trucks reported it to NHTSA on February 19, 2024. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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