The problem
Ford Motor Company (Ford) is recalling certain 2023-2024 Bronco and Bronco Heritage vehicles. The rear quarter glass panels may have been improperly installed to the vehicle hard top, which can allow them to detach.
The risk
Detached rear glass panels may create a road hazard and increase the risk of a crash.
The fix
Dealers will inspect and reinstall the rear glass panels on Bronco vehicles. On Bronco Heritage vehicles, dealers will replace the rear left-hand removable quarter glass panel. Repairs will be performed free of charge. Bronco owner notification letters were mailed June 6, 2024. Bronco Heritage owner letters were mailed June 12, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S10.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V142000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.