The problem
Navistar, Inc. (Navistar) is recalling certain 2025 International HV, HX, LT, and MV vehicles. The steering gear sector shaft may have been improperly heat-treated, which can cause the gear teeth to crack or fracture.
The risk
Fractured steering gear teeth can cause a loss of steering control, increasing the risk of a crash.
The fix
Dealers will replace the steering gears, free of charge. Owner notification letters were mailed September 30, 2024. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 24505.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V164000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.