The problem
Winnebago Industries, Inc. (Winnebago) is recalling certain 2023 - 2024 Sunstar motorhomes. The tire information label incorrectly states the tire size and Gross Vehicle Weight Rating (GVWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk
Incorrect tire information could result in tires that do not meet GVWR specifications being installed, affecting vehicle control and increasing the risk of a crash.
The fix
Winnebago will mail owners a corrected certification label, free of charge. Interim owner notification letters were mailed May 1, 2024. Once the final remedy is available a second notice will be mailed. Owners may contact Winnebago customer service at 1-641-585-6939 or 1-800-537-1885.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Winnebago dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V172000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.