The problem
Spartan Fire, LLC (Spartan Fire) is recalling certain 2023-2024 Gladiator, MetroStar, 2024 Commercial, FC-94, and KME Panther trucks equipped with Hercules HC 1.7 multiplex nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
The risk
Overloaded electrical circuits can overheat, increasing the risk of fire.
The fix
Weldon will update the firmware, free of charge. Owner notification letters are expected to be mailed April 8, 2024. Owners may contact Spartan Fire customer service at 1-517-543-6400. Spartan Fire's number for this recall is 24003.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kme, Spartan Fire dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V181000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.