The problem
Forest River, Inc. (Forest River) is recalling certain 2023-2024 Coachmen Prism PRC24MB motorhomes. The Federal Information label may indicate the incorrect number of seat belts installed, resulting in an incorrect cargo carrying capacity.
The risk
Incorrect cargo carrying capacity information may result in an overloaded vehicle, increasing the risk of a crash.
The fix
Forest River will mail new labels, free of charge. Owner notification letters were mailed March 13, 2024. Owners may contact Forest River Customer Service at 1-574-825-8487. Forest River's number for this recall is 215-1747.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Coachmen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V186000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.