The problem
Cruiser RV (Cruiser) is recalling certain 2023-2024 Avenir trailers. The Federal Certification labels are missing the tire size and correct PSI. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
The risk
Incorrect tire size information could result in the wrong tires being installed. Incorrect PSI information could lead to over or under inflating the tires. Both instances increase the risk of a crash.
The fix
Cruiser will mail new certification labels, free of charge. Owner notification letters were mailed May 2, 2024. Owners may contact Cruiser customer service at 1-574-562-3500.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cruiser dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V210000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.