The problem
LiveWire EV, LLC (LiveWire) is recalling certain 2024 S2DM (S2 Del Mar) motorcycles. The rear axle and lower shock joint nuts may not have been properly tightened.
The risk
A loose axle or shock nut can result in a loss of stability, increasing the risk of a crash.
The fix
Dealers will inspect, tighten any loose nuts and replace damaged components as necessary, free of charge. Owner notification letters were mailed May 26, 2024. Owners may contact LiveWire customer service at 1-855-387-4337. LiveWire's number for this recall is 1002.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Livewire dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V216000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.