The problem
Corp. Micro Bird, Inc. (Micro Bird) is recalling certain 2019 G5 school buses. A LIN gateway module may fail causing the defrosting system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
The risk
An inoperative windshield defrosting system may decrease the driver's visibility, increasing the risk of a crash.
The fix
Dealer will replace the LIN gateway module, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Micro Bird customer service at 1-819-477-2012. Micro Bird's number for this recall is 24-105-CUS.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Micro Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V242000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.