The problem
Big Tex Trailer Manufacturing, Inc. (Big Tex Trailer) is recalling certain 2024 25GN, 25PH, 3XGN, and 3XPH trailers. The oil seals may have been improperly installed, which can cause oil to leak onto the brake system.
The risk
Oil leaking onto brake components can reduce braking ability and increase the risk of a crash.
The fix
Dealers will inspect and replace the hub seals as necessary, free of charge. Owner notification letters are expected to be mailed May 24, 2024. Owners may contact Big Tex Trailer customer service at 1-800-594-5637.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Big Tex dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V243000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.