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Safety recall · 24V248000

Power train: driveshaft Aston Martin recall

Aston Martin The Americas reported this recall to NHTSA on April 3, 2024. It covers about 10 vehicles across 1 model year listed below. The repair is free.

Campaign
24V248000
Reported
Apr 3, 2024
Vehicles
10
Area
Transmission & drivetrain

The problem

Aston Martin The Americas (Aston Martin) is recalling certain 2021 DBX vehicles. The fasteners for the front propeller shaft and front differential may be loose, which can result in a loss of front wheel drive or an engine stall.

The risk

A loss of front wheel drive or an engine stall can increase the risk of a crash.

The fix

Dealers will inspect the fasteners, and tighten them if necessary, free of charge. Owner notification letters were mailed July 16, 2024. Owners may contact Aston Martin customer service at 1-888-923-9988. Aston Martin's number for this recall is RA-51-1928.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Aston Martin dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V248000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2021 Aston Martin DBX14C

Questions

Is the 24V248000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Aston Martin The Americas's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 24V248000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 24V248000 announced?

Aston Martin The Americas reported it to NHTSA on April 3, 2024. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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