The problem
Forest River, Inc. (Forest River) is recalling certain 2021-2022 Forest River Cardinal, Wildcat, 2018-2019 Cedar Creek, 2021 Columbus, 2023 Continental Cargo, 2021-2024 Dynamax DX3, Dynamax Dynaquest XL, Dynamax Isata, Forest River IBEX, 2022-2024 Dynamax Europa, Forest River NOBO, 2022-2023 Forest River Sandstorm, Shockwave, Stealth, and 2021-2023 Dynamax Force trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
The risk
A circuit board that overheats increases the risk of a fire.
The fix
Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed by May 14, 2024. Owners may contact Suburban customer service at 1-574-247-9235 option 5; Cardinal & Wildcat customer service at 1-574-296-7700; Cedar Creek customer service at 1-260-593-4000; Columbus customer service at 1-574-821-1487; Continental Cargo customer service at 1-254-420-0171; Dynamax customer service at 1-574-264-6664; Ibex & Nobo customer service at 1-574-6421612; and Sandstorm & Shockwave customer service at 1-909-873-3777. Forest River's number for this recall is 51-1760.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dynamax, Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V272000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.