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Safety recall · 24V283000

Power train: differential unit Hyundai recall

Hyundai Motor America reported this recall to NHTSA on April 19, 2024. It covers about 2 vehicles across 1 model year listed below. The repair is free.

Campaign
24V283000
Reported
Apr 19, 2024
Vehicles
2
Area
Transmission & drivetrain

The problem

Hyundai Motor America (Hyundai) is recalling certain 2024 IONIQ 6 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.

The risk

A loss of drive power or differential lock up can increase the risk of a crash.

The fix

Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed June 17, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 259.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Hyundai dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V283000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2024 Hyundai Ioniq 6385C

Questions

Is the 24V283000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Hyundai Motor America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 24V283000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 24V283000 announced?

Hyundai Motor America reported it to NHTSA on April 19, 2024. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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