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Safety recall · 24V298000

Service brakes: vacuum Mercedes Benz, Mercedes-Benz recall

Do not drive

Mercedes-Benz USA reported this recall to NHTSA on April 26, 2024. It covers about 15,604 vehicles across 54 model years listed below. The repair is free.

Campaign
24V298000
Reported
Apr 26, 2024
Vehicles
15,604
Area
Brakes

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.

The risk

Reduced brake performance or brake failure can increase the risk of a crash.

The fix

Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Mercedes Benz, Mercedes-Benz dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V298000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 24V298000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Mercedes-Benz USA's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 24V298000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 24V298000 announced?

Mercedes-Benz USA reported it to NHTSA on April 26, 2024. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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