The problem
Jayco, Inc. (Jayco) is recalling certain 2023-2025 Entegra Aspire Class A motorhomes. The camera control module may have been installed upside down and flush to the floor, which can allow it to overheat and prevent the camera image from displaying.
The risk
A camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The fix
Dealers will replace the camera control module, install two brackets, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903607.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Entegra dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V309000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.