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Safety recall · 24V313000

Structure: hinge and attachments Forest River recall

Forest River reported this recall to NHTSA on May 3, 2024. It covers about 54 vehicles across 9 model years listed below. The repair is free.

Campaign
24V313000
Reported
May 3, 2024
Vehicles
54
Area
Body, doors & structure

The problem

Forest River, Inc. (Forest River) is recalling certain 2011, 2016-2019, 2021-2024 Rockport Work Trucks. The rear liftgate may have been installed without a U-bolt on the driver and passenger side, which can allow the liftgate to fall to the ground when loaded.

The risk

A liftgate that falls unexpectedly increases the risk of injury.

The fix

Dealers will inspect and replace the U-bolts, as necessary, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Forest River Customer Service at 1-574-522-7599. Forest River's number for this recall is 65-1700.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V313000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 24V313000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Forest River's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 24V313000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 24V313000 announced?

Forest River reported it to NHTSA on May 3, 2024. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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