The problem
Forest River, Inc. (Forest River) is recalling certain 2011, 2016-2019, 2021-2024 Rockport Work Trucks. The rear liftgate may have been installed without a U-bolt on the driver and passenger side, which can allow the liftgate to fall to the ground when loaded.
The risk
A liftgate that falls unexpectedly increases the risk of injury.
The fix
Dealers will inspect and replace the U-bolts, as necessary, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Forest River Customer Service at 1-574-522-7599. Forest River's number for this recall is 65-1700.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V313000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.