The problem
Airstream, Inc. (Airstream) is recalling certain 2023-2024 Atlas motorhomes. The generator may have been installed without a heat shield, which can expose the subflooring to excessive heat.
The risk
Flooring material exposed to heat increases the risk of fire and injury.
The fix
Dealers will install the heat shield above the generator, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Airstream customer service at [email protected], 1-877-596-6505 or 1-937-596-611 ext. 7401.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Airstream dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V314000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.