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Safety recall · 24V367000

Exterior lighting: headlights Rivian recall

Rivian Automotive reported this recall to NHTSA on May 23, 2024. It covers about 2,334 vehicles across 6 model years listed below. The repair is free.

Campaign
24V367000
Reported
May 23, 2024
Vehicles
2,334
Area
Lights

The problem

Rivian Automotive, LLC. (Rivian) is recalling certain 2023-2024 EDV, R1S, and R1T vehicles. The headlights may be improperly aimed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."

The risk

Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.

The fix

Rivian will inspect and adjust the headlight alignment as necessary, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Rivian customer service at 1-888-748-4264. Rivian's number for this recall is FSAM-1445.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Rivian dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V367000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 24V367000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Rivian Automotive's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 24V367000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 24V367000 announced?

Rivian Automotive reported it to NHTSA on May 23, 2024. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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