The problem
Autocar, LLC (Autocar) is recalling certain 2023-2024 ACX (Xpeditor) and DC (Legend) vehicles. The axle lock nut may be improperly secured, allowing the wheel end to separate.
The risk
The wheel end separating from the vehicle increases the risk of a crash.
The fix
Dealers will inspect and secure or replace the lock nut, free of charge. Owner notification letters were mailed July 26, 2024. Owners may contact Autocar customer service at 1-888-218-3611. Autocar's numbers for this recall are ACX-2402 and DC-2405.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V383000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.