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Safety recall · 24V393000

Wheels: hub Fccc, Freightliner, Thomas Built Buses recall

Daimler Trucks North America reported this recall to NHTSA on June 3, 2024. It covers about 285 vehicles across 19 model years listed below. The repair is free.

Campaign
24V393000
Reported
Jun 3, 2024
Vehicles
285
Area
Wheels & tires

The problem

Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Freightliner Custom Chassis MC, MT45, MT45G, MT55, S2C 106, S2RV 106, XBS, XCM, XCP, XCR, XCS, Freightliner 108SD, 114SD, Business Class M2, Western Star 47X, 49X, 57X, and Thomas Built Buses Saf-T-Liner C2 transit buses, cabs, and chassis. The wheel hub fasteners may loosen and cause the wheel to detach, which can result in a loss of vehicle control.

The risk

A loss of vehicle control increases the risk of a crash.

The fix

Dealers will inspect and replace the hub nut retaining system, wheel end, and axle components, as necessary free of charge. Owner notification letters were mailed July 18, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1002.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Fccc, Freightliner, Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V393000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 24V393000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Daimler Trucks North America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 24V393000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 24V393000 announced?

Daimler Trucks North America reported it to NHTSA on June 3, 2024. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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