The problem
Volvo Trucks North America (Volvo Trucks) is recalling certain 2025 VN, VNRe, and VHD trucks. The drag link may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.
The risk
A sudden loss of steering control increases the risk of a crash.
The fix
Owners are advised not to drive their vehicle until the repair has been performed. Dealers will inspect and replace the drag links, as necessary, free of charge. Owner notification letters were mailed June 20, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX2402.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V396000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.