The problem
Volvo Trucks North America (Volvo Trucks) is recalling certain 2025 VN and VHD trucks. The steering gear may have an improperly seated plug in the valve housing, which can result in a sudden loss of steering control.
The risk
A sudden loss of power steering assist increases the risk of a crash.
The fix
Dealers will inspect the plug and replace the steering gear as necessary, free of charge. Owner notification letters were mailed June 17, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX2403.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V397000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.