The problem
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Freightliner Cascadia, 108SD, 114SD, Business Class M2, Western Star 47X, 49X, Freightliner Custom Chassis S2RV 106, and S2C 106 transit buses, cabs, and chassis. The front axle tie rod ball joint studs may crack and break, which can result in tie rod separation.
The risk
Tie rod separation can cause a sudden loss of steering control and increase the risk of a crash.
The fix
Dealers will replace the tie rod assembly, free of charge. Owner notification letters were mailed July 25, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is D24R6.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Fccc, Freightliner, Western Star dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V402000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.