The problem
Fisker Group Inc (Fisker) is recalling all 2023 Ocean vehicles. The Motor Control Unit (MCU) and Vehicle Control Unit (VCU) software may cause the vehicle to enter a safe state protection mode unexpectedly, causing a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The fix
Fisker will release an over-the-air (OTA) update to the MCU and VCU software, free of charge. Owner notification letters were mailed June 13, 2024. Owners may contact Fisker customer service at 1-844-347-5371. Fisker's number for this recall is TSB10032403.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Fisker dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V404000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.