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Safety recall · 24V412000

Steering: electric power assist system Hyundai recall

Hyundai Motor America reported this recall to NHTSA on June 5, 2024. It covers about 795 vehicles across 2 model years listed below. The repair is free.

Campaign
24V412000
Reported
Jun 5, 2024
Vehicles
795
Area
Steering

The problem

Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.

The risk

A loss of power steering assist can increase the risk of a crash.

The fix

Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 261.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Hyundai dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V412000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2024 Hyundai Santa Cruz01A
2024 Hyundai Tucson04A

Questions

Is the 24V412000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Hyundai Motor America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 24V412000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 24V412000 announced?

Hyundai Motor America reported it to NHTSA on June 5, 2024. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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