The problem
Foretravel, Inc. (Foretravel) is recalling certain 2020 IC-37 vehicles equipped with a Multiplex G9 circuit unit used for controlling equipment and accessories in the motorhome. Excessive voltage may cause the components on the circuit board to become damaged.
The risk
A damaged circuit board may overheat, and increase the risk of a fire.
The fix
Dealers will add a circuit protection module to the existing component board, free of charge. Owner notification letters were mailed June 18, 2024. Owners may contact Foretravel customer service at 1-800-955-6226.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Foretravel dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V417000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.