The problem
New Flyer of America, Inc. (New Flyer) is recalling certain 2023 XD35, XD40, and XD60 vehicles equipped with certain Cummins L9 diesel engines. The remote fuel filter hoses may become separated from the fitting, which can result in a fuel leak and a lack of fuel supply to the engine.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire. Additionally, a lack of fuel can cause an engine stall, increasing the risk of a crash.
The fix
Cummins will replace the fuel filter hoses, free of charge. Owner notification letters are expected to be mailed July 21, 2024. Owners may contact New Flyer customer service at 1-800-241-2947.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized New Flyer dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V425000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.