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Safety recall · 24V439000

Exterior lighting Altec recall

Altec Industries reported this recall to NHTSA on June 13, 2024. It covers about 3,425 vehicles across 2 model years listed below. The repair is free.

Campaign
24V439000
Reported
Jun 13, 2024
Vehicles
3,425
Area
Lights

The problem

Altec Industries, Inc. (Altec) is recalling certain 2023-2024 aerial devices, digger diggers, pressure diggers, service trucks, reel lifters, pressure washers, and articulating crane models built on a Freightliner M2 Plus chassis. Please refer to Altec's recall report for specific vehicle make and model details. The lighting wire harness may be overloaded, preventing the vehicle lighting from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

The risk

Lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.

The fix

Dealers will rework the lighting wire harness and update the trailer module as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3161; CSN-3170.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V439000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2023 Altec Aerial Device113F
2024 Altec Aerial Device010F

Questions

Is the 24V439000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Altec Industries's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 24V439000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 24V439000 announced?

Altec Industries reported it to NHTSA on June 13, 2024. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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