The problem
Lion Electric Company (Lion Electric) is recalling certain 2023-2024 LionC school buses. The controller area network (CAN) connector for the high-voltage battery number 4 was incorrectly installed, which can allow water to accumulate and cause a lost connection with the battery.
The risk
A lost connection with the battery can lead to a loss of power steering assist and reduced braking ability, increasing the risk of a crash.
The fix
Lion Electric will reinstall and replace the CAN connector as necessary, free of charge. Owner notification letters were mailed July 29, 2024. Owners may contact Lion Electric customer service at 1-855-546-6706. Lion Electric's number for this recall is R2024-010.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Lion dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V460000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.