The problem
Corp. Micro Bird, Inc. (Micro Bird) is recalling certain 2008-2024 G5, 2008-2015 MBII, and 2015-2023 T-Series transit buses. The rear emergency door exterior handle may unexpectedly break under applied force.
The risk
In the event of an emergency, a broken door handle can prevent or delay emergency responders from entering the vehicle, increasing the risk of injury.
The fix
Dealers will replace the rear emergency door exterior handle, free of charge. Owner notification letters were mailed August 15, 2024. Owners may contact Micro Bird customer service at 1-819-477-2012. Micro Bird's number for this recall is 24-109-EUC.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Micro Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V485000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.