The problem
Forest River, Inc. (Forest River) is recalling certain 2024-2025 Salem, and Wildwood travel trailers. The affected vehicles may not have a secondary emergency exit installed.
The risk
In the event of an emergency, passengers may not be able to exit the vehicle, increasing the risk of injury.
The fix
Dealers will install an emergency exit window, free of charge. Owner notification letters were mailed July 26, 2024. Owners may contact Forest River customer service at 574-534-3167. Forest River's number for this recall is 72-1805.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V490000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.