The problem
Lucid USA, Inc. (Lucid) is recalling certain 2022-2024 Air vehicles. The high voltage coolant heater may fail to defrost the windshield.
The risk
A high voltage coolant heater that fails to defrost the windshield can reduce the driver's view, increasing the risk of a crash.
The fix
Lucid has released an over-the-air software update to identify a high voltage coolant heater failure and provide a warning to the driver. High voltage coolant heaters that fail will be replaced. Software updates and repairs will be performed free of charge. Owner notification letters were mailed August 5, 2024. Owners may contact Lucid customer service at 1-888-995-8243. Lucid's number for this recall is SR-24-04-0. This recall is an expansion of Recall 24V-011.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Lucid dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V495000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.