The problem
Autocar, LLC (Autocar) is recalling certain 2023-2024 ACX (Xpeditor). The retaining ring could be missing from the cab tilt hinge pin, leaving the pin unsecured.
The risk
An unsecured pin can separate from the vehicle and become a road hazard, increasing the risk of a crash.
The fix
Dealers will inspect the cab tilt pin and replace the retaining ring as necessary, free of charge. Owner notification letters were mailed September 2, 2024. Owners may contact Autocar customer service at 1-888-218-3611. Autocar's number for this recall is ACX-2403.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V515000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.