The problem
Indian Motorcycle Company (Indian) is recalling certain 2024 Chieftain, Challenger, Pursuit, Roadmaster, and Springfield motorcycles. Please refer to the recall report for a complete list of model names. The rear suspension pushrod may buckle under load.
The risk
A rear suspension pushrod that buckles may pinch the main chassis harness, damage the coolant reservoir, damage the rear tire, or cause the motorcycle to bottom out under load. Any of these scenarios can increase the risk of a crash or injury.
The fix
Dealers will replace the rear suspension pushrod, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-24-07.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Indian dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V550000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.