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Safety recall · 24V562000

Electrical system: interlock / lockout Hyundai recall

Hyundai Motor America reported this recall to NHTSA on July 25, 2024. It covers about 12,612 vehicles across 4 model years listed below. The repair is free.

Campaign
24V562000
Reported
Jul 25, 2024
Vehicles
12,612
Area
Electrical system

The problem

Hyundai Motor America (Hyundai) is recalling certain 2010-2013 Genesis Coupe vehicles. A return spring in the ignition lock switch may fracture, which can result in unintended vehicle movement when the vehicle is started in gear, without the parking brake applied.

The risk

Unintended vehicle movement can increase the risk of a crash.

The fix

Dealers will replace the ignition lock switch, free of charge. Owner notification letters were mailed September 4, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 266.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Hyundai dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V562000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 24V562000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Hyundai Motor America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 24V562000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 24V562000 announced?

Hyundai Motor America reported it to NHTSA on July 25, 2024. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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