The problem
Forest River, Inc. (Forest River) is recalling certain 2025 Cherokee CKT20-0G travel trailers. During installation, an incorrect length screw was used to install the microwave, which allowed the screw to enter the microwave compartment.
The risk
The presence of a screw in the microwave compartment can cause electrical arcing, increasing the risk of a fire.
The fix
Dealers will inspect and replace the microwave as necessary, free of charge. Owner notification letters were mailed August 7, 2024. Owners may contact Forest River customer service at 1-260-499-2100. Forest River's number for this recall is 89-1819.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V563000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.