The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Lexus UX300h vehicles. Certain wires in the engine room wire harness that supply power to the motor generator electronic control unit (MG ECU) may become fractured and separate, which can result in a loss of power.
The risk
A loss of drive power can increase the risk of a crash.
The fix
Dealers will replace the engine room main wire harness, free of charge. Owner letters were mailed December 6, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB07 and 24LA07.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Lexus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V587000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.